They are just pretty good. I don't think they freeze their beef. It's made when you order it , not under a heat lamp. They peel and dice their own potatoes. They have pretty clean establishments. Gets packed sometimes , at least around here. You can get a 3x3 which is 3 meat patties and 3 cheeses. Or a 4x4 , 5x5 , etc. You can also get em with grilled onions , mmmmmmm.You can also get the grilled onions on your fries. Let's just say it's an all around good fresh tasting burger , not like that McCrappers stuff......If your ever in Cali , check one out.