bananahamuck

They are cheaper but they have a pretty spooky credit card ordering system.

Or statements like this

From time to time we have made mistakes on freight amounts and have been back billed for freight charges by UPS & FEDX for a greater amount that was charged on the invoice. In these cases we will supply the billing document to you with the additional charge that was made to your credit card.

Or

Please try to avoid using your cell phone to place a order as address numbers, street name etc. are sometimes difficult to understand over the cell air waves. If you do use your cell phone you may face a $10.00 address correction fee on your credit card bill. Take note that we always repeat the address with 1st time clients.

$10. charge for them having to actually listen to what you are telling them seems excessive to me